Auto parts delivery detachees

DELIVERY / SHIPPING:
 

In metropolitan France, overseas territories and countries of the EU, we deliver your orders by post in COLISSIMO EXPERT F.

Shipping charges include packaging, handling and postage. They may contain a fixed and a variable part based on price or weight of your order
The driver hands over the package (s) against signing the delivery order, which requires a presence on the delivery location indicated. In case of absence, he left a calling card indicating where you can go collect your parcel at the center postman said.

Important on the PARCEL:

It is imperative that a package arrives in good condition or not, to open in the presence of the factor.
It is therefore the recipient to verify the contents and condition of the package, and the front of the driver / or factor within the confines of the place of removal. In case of damage, the recipient must: - make an accurate record of the damage or anomalies on the delivered items and the shipping carton (dented, ripped, torn or cut tape) on the delivery receipt, - refuse the entire the package (and indicate the refusal of the delivery order) that contains an article broken or damaged, the carrier is on site to establish a record, - notify within two working days " WS-PIECESAUTO "(letter mail or electronic mail with return receipt). If this procedure is followed, "WS-PIECESAUTO" make the exchange of spare auto parts concerne (or refund if stocks last) at no extra cost to the recipient. In case of non compliance with these instructions, the carrier's liability could be challenged. "WS-PIECESAUTO" would have no recourse and the buyer should personally suffering damage as "WS-PIECESAUTO" could not handle. In case of acceptance "   WS-PIECESAUTO "to exchange the product (s) (s) victims of anomalies, the recipient must first return to" WS-PIECESAUTO "in Colissimo against ONLY the signature (s) say (s) product (s) at his own expense within 7 days.

Other modes of return (eg Chronopost coliposte) are not accepted.

Shipments are made ​​Monday through Friday (except holidays). Delivery times below for guidance to start the delivery of packages to our post office, in the only case where the packages passby our platform. When we ORDER the spare auto parts if we do not have them in stock must be added the time to receive from our suppliers that we can communicate by mail or telephone.

RIGHT OF WITHDRAWAL:

Under Article L121-16 of the Consumer Code, the customer has a period of seven days from the receipt of his order to return the products to WS-PIECESAUTO for exchange or refund, without penalty except for return shipping costs and shipping. The parts auto parts returned must not have been installed and be received no traces in the package assemblyof origin.
Any refund relating to a return which would cause an error resulting from " WS-PIECESAUTO "or a quality defect in the auto parts parts received, according to legal deadlines, will be sent to the customer by check or paypal in 15 working days from the effective return of goods in our premises. Subject to good condition of goods received.

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